Corporate and Traditional Catered Food
- 50% of the catered food is due to confirm an event
- Specialty food items are non refundable
- Up to and including 8 days prior to event, 50% of the catered food is non refundable
- 7 days to 5 Days prior to event, 75% of the catered food is non refundable
- Day of event and 4 Days prior to event, 100% of the catered food is non refundable
- 1 to 2 Days prior to event client may reschedule catered food, however perishable items and incurred additional expenses: Additional Expenses: labor, parts, loss of use may be extra. Deposit 50% will be credited toward the new date. If new date is cancelled then the deposit 50% will not be refunded.
- ** Note refunds are the sole discretion of Olivers Twist Catering. Although an event may be cancelled or rescheduled, Olivers Twist Catering reserves the right to to allow for consulting and coordinating when or if determining to allow for a cancelation or refund of any amount or for any reason.
Weddings, Rehearsals and Formal Events – Dear Bride and Groom, kindly read through the Wedding Cancelation Policy before booking your date.
- For weddings which are confirmed 6 months or longer from the wedding date 25% of the quote is due to reserve services. Brides are allowed to make monthly payments if needed, and its actually encouraged.
- Brides may make changes throughout the planning process but **note once a ceremony, reception or rehearsal is initially confirmed and a bride requests changes to be me made if there are cost associated with the changes this cost will be added to the invoice and will be due and payable. At confirmation, items are placed on hold and equipment is either reserved or purchased. 2nd party rentals are subject to their terms and conditions.
- 50% of the catered food is due 3 months prior to the wedding date.
- Specialty food items, special purchase, specific reservations may not be subject to a refund.
- 30 days prior to a wedding or rehearsal 75% of the invoice is due.
- 7 days prior 100% of the invoice is due in full. No decreases in head counts allowed; increases may be allowed.
- If Client requests cancellation of this contract 90 days of more before the event, Client shall receive a full refund. If client requests cancellation 45-89 days before the event, (25%) of the contract total will be owed to Olivers Twist Catering. If client requests cancellation 31-44 days before the event, (50%) of the contract total will be owed to Caterer. After 30 days in advance of the event, Caterer shall be entitled to (100%) of the contract total.
- ** Note refunds are the sole discretion of Olivers Twist Catering If a wedding or rehearsal is cancelled by the client, Olivers Twist Catering has the right to allow any or all of the amount paid to date to be applied toward consulting and coordinating and income loss for date booking, when determining a refund of any amount or for any reason.
- Due to the nature of our business and in some cases multiple suppliers, butchers, rentals etc. who are paid in advance , all refunds may take 90 days to process.
Damage / Theft – Equipment Rental
- Equipment damaged by the client will be the responsibility of the client. Replacement cost may incur.
- Equipment stolen by the client or while in the possession of the client will be the responsibility of the client.